Privacy Policy

Introduction

The website home.fage (the Website) is run and operated by FAGE INTERNATIONAL S.A. (the FAGE), a société anonyme incorporated under, and governed by the laws of the Grand-Duchy of Luxembourg, having its registered office at L-8030 Luxembourg, 145, rue du Kiem, registered with the Luxembourg Trade and Companies’ Registry under number B 171.651, which controls and operates this Website.

FAGE is committed to respect the privacy rights of its website visitors according to the Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “GDPR”), as well as the applicable national implementing laws and to the Law of 30 May 2005 setting out specific provisions for the protection of persons with regard to the processing of personal data in the electronic communications sector, as amended (together, the “Data Protection Laws”).

FAGE takes your right to privacy very seriously, and wants you to feel comfortable using this Website. This policy states what data we may collect and how we may use that information.

Please note that the content of this document may be changed by FAGE at any time.

Nature of the collected information

The personal data processed by FAGE includes:

a) personal data allowing your identification (such as your name, gender, electronic address, and postal address)

b) general information that is contained in server log files such as your IP address (the unique address which identifies your computer on the internet), the type of internet browser you use and which website you came from to access our Website, as well as time and duration of your connections.

Use of data

FAGE collects and processes personal information for the following purposes:

a) provide products and services you have requested;

b) to reply to your queries;

c) administer the Website;

d) enhance our services;

e) conduct our business more efficiently (i.e. to offer you enhanced services and applications that we believe are relevant to you or to enhance the website to improve your user experience).

We will limit the processing of personal data to the minimum necessary to achieve these objectives.

The personal data we hold about you will be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information will be kept up to date, where necessary, and not retained for longer than necessary in relation to the above specified purposes. Afterwards, your personal data will be erased or anonymised, unless a longer storage period is required by law, or unless your personal data are still necessary for us or for one of the other entities of FAGE in the context of the establishment, exercise or defence of a legal claim.

All personal data received will be treated as confidential and only be used for FAGE purposes. The data will not be sold, rented or provided to any other third parties unless you have agreed otherwise.

As FAGE is part of FAGE’s international network, data may be transferred to other entities of FAGE, which are located in Greece and the USA.

In the case of a transfer of personal data to the USA, we will implement appropriate safeguards in order to ensure that your rights as a data subject are complied with and that effective legal remedies are available.

Unless otherwise required or permitted by law, if you provide us with information about yourself, we may use it to respond to a query or send you the requested information.

Except for the purpose of providing you with the services and information you require, and to the extent permitted by applicable law, FAGE will not disclose your personal information to any third party without your prior consent.

Legal basis for processing of personal data

We only process your personal data when we have a lawful ground to do so. In particular, the processing of your personal data is based on the following legal grounds:

i. processing is necessary for the performance of our contractual obligations (as detailed in purpose a) here above); or

ii. processing is necessary for the purposes of our legitimate interests to ensure the proper administration, management, promotion and protection of our activities or products (as detailed in purposes b) to e) here above).

Security

FAGE will protect your personal data by using appropriate security safeguards.

FAGE takes all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. FAGE takes every precaution to protect all information received from our visitors and account users against unauthorised access and use.

Access and modification of the collected information

You have the statutory right to access the personal data held about you at any time and to correct any inaccuracies, erase or block your personal data.

You may exercise your right to data portability, within the limits set in the Data Protection Laws. You may also object to or request restriction of the processing in accordance with and within the limits set in the Data Protection Laws.

When the processing of your personal data is based on your consent, you also have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Please note that you also have the right to lodge a complaint with the competent supervisory authority in case you consider that we have infringed data protection laws (in Luxembourg, the Commission Nationale pour la Protection des Données).

Please note that FAGE does not hold in a database or otherwise retain any personal data processed or collected in respect of the Website.

For further clarifications, please do contact us: privacy.international@mail.fage

Use of Cookies

The Website uses cookies to enhance your user experience. Please see our Cookie Policy for more information.

Changes to the Privacy Policy

Any changes FAGE makes to the Privacy Policy in the future will be posted on this page and, where appropriate, may be notified to you per e-mail. You should visit this page periodically to review any changes to the Privacy Policy.

Contact

If you have any questions, comments or requests about this Privacy Policy or about this Website, pleas e do contact us: privacy.international@mail.fage

Law & Jurisdiction

This Privacy Policy and the content of this Website, shall be governed by and interpreted in accordance with the laws of the Grand-Duchy of Luxembourg and you irrevocably submit to the sole jurisdiction of the courts of the Grand-Duchy of Luxembourg.